We take our customers privacy seriously

HOW DO WE USE THE INFORMATION WE COLLECT?

Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.

Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.

OUR USE OF LOG FILES

When you visit our site we automatically log your IP address, your browser type and your access times. We utilise this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

SUPPLEMENTATION

We may correct or supplement your address information with standardised postal representation (e.g.; Royal mail smart stamp) in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs

LINKS TO OTHER SITES

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the “pollen4hire.co.uk” site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours

OUR USE OF COOKIES

Cookies are pieces of information that your browser stores on your computer’s hard drive, which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password. LEGAL DISCLAIMER

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site

YOUR FEEDBACK IS ALWAYS WELCOME

We welcome your comments and questions about our privacy policy – or anything else you might want to talk about. To contact us call 0845 094 0140 fax 0845 094 0150 or you can reach us via email at [email protected] Pollen Flowers Ltd trading as Pollen4Hire Unit E13, The Knoll Business Centre, Old Shoreham Road, Hove East Sussex BN3 7GS United Kingdom Company number 5619459 Company registration 862 0942 24

POLLEN® is the registered trademark of Pollen Flowers Ltd.